Help / Appointments & Calendar

Calendar Overview & Availability

Take full control of your clinical hours and appointment bookings. Manage your schedule, sync external tools, and automate your client bookings within the Nurish Pro calendar system.

Calendar & Event View

View your schedule and access all appointment and event details.

1
Open Calendar
Go to the Calendar from the dashboard.
Open Calendar screenshot
2
Select an Event
Click on any appointment or event.
Select an Event screenshot
3 
View Details
Access full event information, including Time, Duration, Attendees, and Location.
Create an Appointment

Schedule a new appointment for your clients manually in just a few steps.

1
Go to Calendar
Open the Calendar section.
open calendar screenshot
2
Click “Create Appointment”
Click theCreate Appointmentbutton or Click any future Calendar Slot. Appointments can be created directly by selecting a time slot within the calendar view.
3
Add Appointment Details

Choose the client, service, date, time and Attendee Type 

Appointments can be created for: Existing clients already in the system and New clients

4
Appointment Description
Add notes, preparation instructions, or session objectives to the appointment details.
5
Buffer Time
Set buffer time before or after appointments.
6
Send Invitation 
Send appointment invitations directly to clients during appointment creation.
7
More Appointment Options
Use the “More Options” button to access additional appointment settings and scheduling preferences.
Recurring Events & Appointment Location

Set up repeating appointments and define whether sessions are digital or physical.

1
Create Appointment
Select the recurring setting and choose frequency.
Create Appointment screenshot
2
Enable Recurring Option

Choose between: No recurrence and Custom recurring schedules.

Enable Recurring Option screenshot
3
Select Recurrence Type

Choose how often the appointment should repeat. 

Selecting the "Day" option sets the session to repeat every specified number of days.

Selecting the "Week" option allows practitioners to set appointments that repeat weekly on specific chosen weekdays (for example, every Monday and Wednesday, or every Friday).

Selecting the "Month" option repeats the appointment monthly based on the initial 

selected date.

Enable Recurring Option screenshot
3
Set Recurrence End

Practitioners can choose exactly how the recurring appointment should end, with options to either stop after a specific number of occurrences or conclude on a designated date.

4
Choose Location
Set the appointment online or in person.
5
Send Invitation 
Confirm to apply settings.
6
Remove an Appointment or an Entire Series
After sending the invitation, practitioners can stop future recurring events at any time. Simply click the appointment directly in the calendar to open its settings, then select 'Remove Recurrence' to delete the entire series, or click 'Remove' to delete a single event.
Tip: Use recurring events for long-term programs to save administrative time and ensure your clients’ preferred slots are reserved.
Event Types

Identify the source and type of events appearing on your schedule.

1
Dashboard-Created Events
These are manual appointments created directly by you.
2
Client Bookings
Appointments booked by clients via your public page.
3
Group Classes
Events created as part of group coaching.
Note: During the booking flow, clients will only see a time slot as unavailable if another client has already booked a service for that time. However, appointments created directly in your calendar can easily overlap, allowing you to manage and add simultaneous events to the same slot.
Reschedule or Cancel Appointments

Easily update or cancel appointments when plans change.

1
Open Appointment
Select the appointment from your calendar.
Open Appointment screenshot
2
Choose Action
Click reschedule or remove.
Click reschedule or cancel screenshot
If the selected appointment time is already booked by a client, practitioners can also send a reschedule request to suggest a new appointment time instead of cancelling the booking completely.
reschedule request screenshot
3
Update Details
Adjust time/date or confirm cancellation.
4
Save Changes
Apply updates to your schedule.
Tip: Notify clients as early as possible when rescheduling to maintain a professional relationship.
Calendar Integrations

Sync your calendar with external tools like Google or Outlook to stay organized.

1
Go to Settings
Select 'Settings' from your profile dropdown menu, then open the calendar integration settings.
Go to Settings.screenshot
2
Connect Calendar
Choose your preferred calendar (e.g. Google Calendar).
Open calendar integration settings.screenshot
3
Authorise Access
Grant permission to sync
4
Confirm Sync
Ensure events are synced correctly.
5
Disconnect Sync
You can cancel the Google integration by pressing the 'Delete' icon.
Disconnect Sync.screenshot
Tip: Adding a new calendar, such as Google Calendar, will introduce colour coding to distinguish external events from standard dashboard events.
Frequently Asked Questions (FAQs)
Can I set different working hours for different days?
Yes. In your Calendar, you can define unique availability for each day of the week to reflect your actual clinical hours.
Will my personal Google Calendar events be visible to my clients?
No private details from your external calendar are ever shared with clients.
Troubleshooting & Common Issues
Issue: Need to cancel one session in a series
Potential Solution: Click on the specific appointment and select "Remove" instead of Remove Recurring entire series.
Issue: Timezone discrepancies
Potential Solution: Verify that both your account time zone and the client's time zone are correctly configured within the General Settings.

Next Step

Your calendar is live! Enhance your client journey by heading to Resources > Forms to build your intake questionnaires.

Go to Resources & Forms
Contact Support

Still need help?

Email Support: [email protected]